Use the Sync button in XSite to send updates (like new items, prices, or deals) to your POS system. This keeps everything in your store running smoothly and avoids customer confusion at checkout.
Step-by-Step Instructions
Check Your Changes First
Make sure you’ve finished your updates in XSite:
Added or removed items
Updated prices or cost
Changed or added deal groups or price groups
Go to the Top of XSite and Click the “Sync” Button
Look for the double arrow icon at the top of the screen
This starts the sync process
Wait for the Sync to Finish
XSite will collect and send your changes to the POS
Don’t close your screen or lose connection during this
Double-Check at the POS
After syncing, check a few items at your POS to confirm updates went through
Make sure prices, new items, and deals look right
If the Sync Doesn’t Work
Check your internet connection – XSite and the POS must be online
Look for error messages – They often tell you what went wrong
Try syncing again – Sometimes it just needs a second try
Contact XSite Support if you keep having issues – Let us know what you were trying to sync